My Lakehouse Edmonton

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Hawrelak Park

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FAQs

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Renters must have someone that is at least 18 years of age in the party to sign the liability rental waiver. (Current government issued photo-IDs like a Drivers License, ID, or Passport are required.) All ages are welcome to ride the Pedal Boats (we even have infant life jackets). Minors under 15 years of age must have a parent or guardian over 18 years old onboard.

Our pedal boat can seat up to 2 passengers.Once you check in on the dock, our rental staff will help determine what best works for your party.

Our pedal boats hold a total weight capacity of 700 lbs.

No, masks are optional for customers as we are outdoors.

We do not combine guests but rather expect that you would be floating with your cohort group - people that you would associate yourselves with on your own (families/cohort). We are taking all the necessary measures to sanitize all vessels/life jackets/pedals etc. between bookings and are asking groups to physical distance at our sites.

We offer life jackets in a variety of sizes that can accommodate infants through adult XL sizes.

Yes, only on the designated island opposite the dock. And No, once you have been dispatched on your boat, you may not return to the dock to exchange persons, add persons, remove persons, or for any other reason. You may return to the dock only to disembark and end your rental. We recommend using the restroom in advance of your ride.

Yes, you may wear your own life vest as long as it is certified by the Canadian Coast Guard. Upon check in, please advise the staff that you have brought your own vest for the rental so it can be verified prior to boarding.

Yes, we are dog friendly. Pet owners should use good judgment when deciding whether or not to bring their dog. Dogs should be friendly, well socialized, and always kept on a leash when in line and on the dock. Pet owners are responsible for their dog(s) at all times including lifting them in and out of the boat. Dogs are not allowed to swim in the lake. Life jackets are not required for dogs, nor do we provide life jackets for pets. If you wish to bring your own life jacket for your dog, you may do so.

Yes, drinks and food are permitted aboard pedal boats. Bring a blanket and create your own sunset or evening picnic experience on the Lakehouse Island opposite the dock!

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Reservation Information

No, but they are encouraged due to capacity issues, all pedal boat rentals reservations can be made by selecting ‘Book Now”.

If you don’t receive your confirmation email within 10 minutes after booking, check your spam folder. If you still can’t find it, there may be a typo in the email address you entered. Email us at info@mylakehouse.ca with the full name your reservation is under, the date and time you reserved, and the correct email address you want the confirmation email sent to.

No, we do not have a waitlist since those times are sold out. Please find another date and time that is available.

If you are running a little late, no problem. We serve guests in the order they arrive, so just get in line. If you have an evening illuminated night ride, it is important you arrive 15 mins before your scheduled time as possible. If you are late your ride time may be cut short. Or if you are the very last rental of the evening, and arrive late, you may even be turned away due to time regulations for having the boats off the water in the evening.

Please email us at info@mylakehouse.ca with your requested headcount. When requesting to add people, we will do our best to accommodate based on availability and we will charge the card on file if there is space available. If you are decreasing headcount, please see our cancellation policy.

We have a very flexible cancellation and refund policy. We will issue you a full refund, no questions asked if you contact us by replying to your confirmation email 24 hours prior to your reservation time. If you fail to notify us 24 hours prior to your ride time, or do not show up for your reservation, you are no longer eligible for a refund or the option to reschedule.

You can view our current hours here

Night ride start time varies throughout the year depending on when sunset is.

There are lots of parking spots in and around Hawrelak and Rundle Park. You can also hail an Uber or taxi so you can be dropped off right in front of the boathouse. If you plan to drive, arrive early to find parking.

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